Contact & Customer Care
Cygnet Tackle products carry a warranty of one year from the date of purchase, if purchased brand new from an authorised Cygnet Tackle retailer. This warranty covers defective products only. This warranty does not cover user damage to products, such as rips, dents, scratches and normal wear and tear. Damage due to misuse, alteration to the product, or user negligence is also not covered under this warranty.
Commercial use of Cygnet Tackle products will void any warranty claim.
Customer warranty claims are with the shop of purchase, therefore the customer’s point of contact throughout a warranty claim is with the retailer of purchase only. Customers needing further information and details on the warranty process should consult their retailer of purchase.
There may be applicable consumer rights within your country that are different to any/all of the above. In all such cases Cygnet will abide by the local governing laws. Your statutory rights are not affected.